FAQ


What is the Pilvi™ Microsoft Ready-Set?

Pilvi™ Microsoft Ready-Set ia a standardized set of Microsoft licensing products that includes the most common business software and product families—such as Microsoft 365, Windows, Teams, Power Platform, and Defender products—pre-categorized in a digital product catalog designed to support online sales.

Who is responsible for updating the Microsoft-Ready-Set products?

Pilvi is responsible for ensuring that the product information and pricing for Microsoft-Ready-Set products are always up to date.

How are Microsoft-Ready-Set products categorized in the store?

Microsoft-Ready-Set products are imported into the catalog pre-categorized.

Can I add my own service products to the catalog for sale?

Yes, you can.

How can a new customer submit a contact request through the catalog?

A general contact form can be added to the catalog, or the customer can submit a request for quote for selected products.

How does the Microsoft Ready-Set catalog support sales?

A Microsoft Ready-Set catalog will keep the Microsoft offering always visible and up to date—automatically. By exposing a curated Ready-Set of your Microsoft offering to customers will mean more leads. In addition, the Catalog supports transferring data automatically between systems to ensure that customer data is kept updated in you CRM and marketing automation.

Can products be purchased directly from the Microsoft-Ready-Set catalog?

The Microsoft-Ready-Set catalog does not include online orders or payments. However, it can be upgraded to support sales, customer billing and service management for subscription-based products (see Pilvi™ Subscriptions).